Updated: 7/14/2025
The single most important factor that goes into producing our stories and characters is the human experience. It is an irreplaceable factor, no matter how computing advances into the future.
Because some modern technologies may seem to compromise this perspective, companies that employ processes described as “AI”, for example, have a responsibility to set clear and understandable guidelines for usage and sustainability, both in products and internally.
Here are ours:
With Love uses a model fine-tuned internally based on the work of our writers (with transparency), for the purpose of personal character responses and letter-responses from our characters to our users. All fully generated text, which appears minimally through a user's session is marked with text reading: "I try my best but I can make mistakes sometimes" with an informational page for transparency, which you can read here. Users are never deceived into believing these responses come from a human. Fully-generated text is paired with extensive human-written content to provide personal character responses and unique experiences for each user.
Additionally, our team is committed to sustainability. We use smaller, efficient models, alongside our own technology, that aren’t as energy intensive as other platforms, while also ensuring most dialogue is pre-rendered, to avoid unintended environmental offset. Energy usage per session can be viewed here: About & FAQ